Does Your IT Company Understand The Logistics Industry?

Does Your IT Company Understand The Logistics Industry?

When it comes to your logistics firm, it’s important that you find innovative and cost-effective ways to bring your goods to market both quickly and efficiently. At the same time, it’s also important to reduce inventory and supply chain costs to achieve the highest level of profitability.

With the right IT support, balancing these two fundamental goals becomes a simple process.

What Does Your Firm Need From IT Services?

While it’s certainly frustrating to have to do some homework before you sign an agreement, it’s vital that you make sure all your needs as a business will be addressed by your IT company before you hire them.

Make sure your IT company can deliver support with the logistics industry in mind:

1. Industry-Specific Support
Don’t just accept basic, generic services. Make sure that the outsourced IT company you’re talking to understands your needs.

They should provide technology specifically geared towards making your work easier and more effective. They should deliver tools and solutions to streamline tasks, increase productivity and guarantee you get a fantastic return for your technology investment.

Furthermore, they need to understand the technology you use, such as:

• TMW
• TruckTrax
• Frontline Q7
• PC Miler

2. Downtime Prevention
If you work in distribution and logistics, you rely on technology to collaborate and communicate with manufacturers, retailers, and suppliers. You must gather and share information in real-time including shipping schedules and inventory levels. IT uptime is essential. Downtime can result in significant damage to your bottom line — every minute that your operations are down means that you’re losing productivity and revenue.

You need an IT company that can work proactively to keep your systems running, neutralizing problems before (and after!) they occur, and keeping downtime to a minimum. The fewer delays caused by your IT systems, the more productive your firm will be as a whole.

3. Cybersecurity
An important part of any IT service is proper digital security. To ensure you are safe from cybercriminals, the right computer services company will offer comprehensive IT security measures, including:

• Firewall settings
• Intrusion detection
• Intrusion prevention
• Encryption at the file level
• How those services are carried out

Don’t just choose any IT company for your logistics firm – take the time to figure out if they can actually deliver what you need. Otherwise, it won’t be long until you’re looking for another IT company that can.

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